JCWhitney.com Customer Reviews

Store Details

Store Ratings* Summary


JCWhitney.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of JCWhitney.com


Overall Rating 1 Overall Rating
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
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bbear
12-18-2009
ordered a fender for my car that was listed as the exact part. the order was canceled a week later because they could/didnt have the part. this messed up other places that i was looking for the part. i canceled searches from businessess
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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kingpin
12-18-2009
Shipping time impressive -- product just right!
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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hotgtarag
12-17-2009
The gas tank arrived very fast, About five days faster than quoted. part looks perfect but filler neck was about 1/4-1/2 in. short and required a little mod to fit. Overall I am Very happy with my purchase.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Bazzer25
12-17-2009
I am always happy with my purshases from JC Whitney. Good quality, quickly delivered.
Overall Rating 6 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
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RG001
12-17-2009
The last two times I have ordered from JC Whitney online, your site has failed to save the vehicle information I entered. I do business online all the time and there is no use in my entering information that you are not set up handle. Please fix...
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
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Online Shopper
12-17-2009
The retailer was not to blame for my incorect order. I looked at the wrong item hanging in my garage and ordered the wrong size. I apologize for the error and will be more careful when ordering items in the future.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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see
12-17-2009
good work
Overall Rating 5 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
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butch
12-17-2009
I was very disappointed that you would carry the front bumper for a 72 VW but not the rear even though its in your catalog; doesn't make since.
Overall Rating 5 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
12-16-2009
I chose the item because it indicated it was the correct size, but when it came, it was not.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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areeno7
12-16-2009
As usual, I received the item I ordered in a reasonable length of time. It took a bit longer than promised but I'm sure it was just due to the holiday overload on shippers, being only two weeks prior to Christmas. No problem.