JCWhitney.com Customer Reviews

Store Details

Store Ratings* Summary


JCWhitney.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of JCWhitney.com


Overall Rating 8 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
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Retiree
12-16-2009
The part I ordered was delivered in a timely fashion and met my expectations. I will order from JC Whitney again
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Nikki
12-16-2009
Ordering was quick and easy. Very simple. My order arrived a few days before I expected it to.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Rambo
12-16-2009
Received the product in great shape and faster then expected.
Overall Rating 7 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
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909Hemi
12-16-2009
Around 1979 I ordered a $130 exhaust system from JCWhitney. They kept my money and did'nt deliver the product because they were having financial trouble. I was a regular customer, but after that, they lost my business for 29 years...
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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nana
12-16-2009
Thank you, You all have a Merry Christmas and a Happy New Year
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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squirrely
12-15-2009
I was not happy with the fed ex delivery service. The package was on the ground when my husband found it. UPS would have been better. I was happy with the merchandise.
Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
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Online Shopper
12-15-2009
I wish the color had been correct. I do not like to deal with the return process to find the correct color.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Jim
12-15-2009
The purchase porcess could not have been more simple. I saw what I wanted, purchased the items and a couple of days later the order was at my doorstep. This was my first purchase from JCWhitney, but it will not be my last.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Tom Warren
12-14-2009
One item in my order was not delivered, I was not charged for the item, it is not clear to me if the item will be shipped later, or if they just didn't have it and I have to get it somewhere else. .
Overall Rating 5 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 6 Customer Support
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1979 Chevy C10
12-14-2009
The outer belt weatherstrip was shipped & received in a timely manner. I did not receive any information on shipping for the dash cover, so after a week I called to inquire. JC Whitney did not know the status & said it would take 2 days to find out.