JCWhitney.com Customer Reviews

Store Details

Store Ratings* Summary


JCWhitney.com
Customer Certified
Over 100,000 customers have rated this store

Overall Rating Would Shop Here Again On Time Delivery Customer
Support
Overall Rating: 8.4
Would Shop Here Again: 8.7
On Time Delivery: 8.8
Customer Support: 8.5

*Ratings are for the past 90 days only.

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Customer Certified:
store provides satisfactory service and is proactively committed to monitoring customer satisfaction by allowing customers to provide feedback via a bizrate® point-of-sale check-out survey.

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Reviews of JCWhitney.com


Overall Rating 9 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
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Jake Hollow
12-14-2009
No problems with order.
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-14-2009
Always have good customer service. Thank You
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Smiley
12-14-2009
I ordered 4 tires for another VW several months ago, and so far, those tires have been great. I did not put 50 miles on these new tires on my other VW and the side wall on one of the new tires developed a bubble on the side wall.
Overall Rating 7 Overall Rating
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 10 Customer Support
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Online Shopper
12-14-2009
I am satisfied with the items tha I ordered.
Overall Rating 8 Overall Rating
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
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Online Shopper
12-14-2009
Item was delivered very quickly
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 0 Customer Support
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Knucklehead
12-14-2009
JCWhitney.com did not drop the ball on the shipping, but FedEx/SmartPost/USPS certainly did. Received the shipment on Dec. 3 (from regional Spee-dee Delivery), after I had contacted FedEx, who promised me a follow-up phone call. They never called...
Overall Rating 5 Overall Rating
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 6 Customer Support
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Stryker79
12-14-2009
Please include a mearsuring diagram on how to measure and/or where to measure the item(s) Thank You!
Overall Rating 10 Overall Rating
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
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Shae
12-14-2009
JC Whitney is always resonably priced and always efficient.
Overall Rating 5 Overall Rating
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
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NoBoDy666
12-13-2009
Product clr was one I setteled on and found out later if I had ordered from manufactuer for same price I could have got the clr I was looking for. For days order status was simply "shipped directly from vendor" with no detail.Product arrived missing...
Overall Rating 6 Overall Rating
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 6 Customer Support
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Jim
12-13-2009
advertised something free with order but never sent it, had to contact them. Dis get the free item